Who we are
Our website address is: https://baugaarden.com
What personal data we collect and why we collect it
We collect information about you during the ordering process on our webshop.
When you visit our website, information is collected about you to provide a good user experience. If you do not wish to have information collected, you should delete your cookies.
What is a cookie?
A cookie is a data file that is temporarily stored on your hard drive. This allows the website to recognise your computer and “remember” your settings when you return to baugaarden.com.
A cookie can, for example, store:
- the contents of a shopping basket
- how the website is used
A cookie cannot spread computer viruses or other harmful programs. They often help analyse how the website is used so that the editorial team can improve the user experience. Cookies may be necessary to deliver certain services.
Cookies are usually automatically deleted from the browser when it is closed. These are called session cookies. However, cookies can also be set with an expiry date so that the data exists for a shorter or longer period. These are called persistent cookies and are typically stored on the hard drive.
Moreover, a distinction is usually made between first-party cookies and third-party cookies. First-party cookies are set by the site the user visits. Third-party cookies, also known as tracking cookies, are set by third parties with elements embedded on the site being visited. Third-party cookies are, among others, set by web analytics tools such as Google Analytics.
First-party cookies
At baugaarden.com, we primarily use cookies for web analytics in order to optimise the experience of the website.
Cookies from our website are used specifically to store your choice of font size, which pages you have viewed and rated, as well as how long you stayed on the website. The use of these cookies does not compromise your security when using our site.
Information we collect and store
When you visit our webshop, we will track:
- Products you’ve viewed: we’ll use this to, for example, show you recently viewed items
- Location, IP address, and browser type: we’ll use this for purposes like estimating VAT and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order and send you the order
We also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as to:
- Send you information about your order
- Respond to your enquiries, including refunds and complaints
- Process payments and prevent fraud
- Comply with any legal obligations we have, such as calculating VAT and other fees
Generally, we store information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally required to keep it any longer. For example, we will store order information for the length of time required by accounting legislation concerning VAT and bookkeeping. This includes your name, email address, as well as billing and shipping addresses.
We will also store comments, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both administrators and shop managers can access:
- Order information such as what was purchased, when it was purchased, and where it should be sent
- Customer information such as your name, email address, and billing and shipping information
Our team members have access to this information to help fulfil orders, process refunds, and support you.
What we share with others
We share information with third-party companies who help us provide our orders and services to you; for example, payment partners and shipping companies.
Payments
We accept payments through Bambora Online Checkout. When processing payments, some of your data will be passed to Bambora, including information required to process or support the payment, such as the purchase total and billing information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged into that website.
Contact Information
Baugaarden Living Art
Drisdalsvej 34
DK-4100 Ringsted
T: +45 40 307 306
E: info@baugaarden.dk